IMPROVE PATIENT SATISFACTION THROUGH EFFICIENT CALL HANDLING

People at the front desk make an impact on every person that calls you. This fact becomes even more critical when you are in the healthcare industry. A friendly and cordial service will improve patient experience and patient satisfaction. Not only that, but it also affects the HCAHPS score as well. Politeness, providing on-call facilities … Read moreIMPROVE PATIENT SATISFACTION THROUGH EFFICIENT CALL HANDLING

USE ONLINE TOOLS FOR INCREASE IN PATIENT RETENTION

As the pressure has increased on healthcare regarding value-based care, providers are striving to help patients with their health and making them live a healthier life. The healthcare business is based on content and a satisfied relationship between provider and patients. At the same time, value-based care model pushes providers further to provide more excellent … Read moreUSE ONLINE TOOLS FOR INCREASE IN PATIENT RETENTION

POSITIVE ONLINE REVIEW: Encouraging Patient Satisfaction Ratings

Medical practitioners have been bounded with the five-star quality rating system to help consumers compare and choose the best practitioner. It also allows patients to ask relevant questions and choose a provider accordingly. The website of nursing home compare has a rating system where a patient or his/her family can rate the hospital between 1 … Read morePOSITIVE ONLINE REVIEW: Encouraging Patient Satisfaction Ratings