The service in the hospital leaves a big impression on the patients. They are looking for a pleasant experience. Treat your practice as a business to realize that your patients are nothing but a customer for you. You need to give the best customer experience so that they come back to you again or may … Read moreHOW TO MAKE PATIENTS FALL IN LOVE WITH YOUR PRACTICE
People at the front desk make an impact on every person that calls you. This fact becomes even more critical when you are in the healthcare industry. A friendly and cordial service will improve patient experience and patient satisfaction. Not only that, but it also affects the HCAHPS score as well. Politeness, providing on-call facilities … Read moreIMPROVE PATIENT SATISFACTION THROUGH EFFICIENT CALL HANDLING
As the pressure has increased on healthcare regarding value-based care, providers are striving to help patients with their health and making them live a healthier life. The healthcare business is based on content and a satisfied relationship between provider and patients. At the same time, value-based care model pushes providers further to provide more excellent … Read moreUSE ONLINE TOOLS FOR INCREASE IN PATIENT RETENTION
Medical practitioners have been bounded with the five-star quality rating system to help consumers compare and choose the best practitioner. It also allows patients to ask relevant questions and choose a provider accordingly. The website of nursing home compare has a rating system where a patient or his/her family can rate the hospital between 1 … Read morePOSITIVE ONLINE REVIEW: Encouraging Patient Satisfaction Ratings